Shipping is non-refundable. Returns and exchanges must be done within 30 days of purchase and the items must be in new condition.
Shipping is at the customers expense, for the returned item as well as the new item.
Exchanges can be made on an item of equal or lesser value.
Sale items are not available for returns, but may be exchanged.
We must charge a 5% restock fee for returns and exchanges, as we are charged the credit card processing fee and for shipping and handling.
The above policy helps us keep our costs low so we can continue to offer low prices to our valued customers.
Thank you for your understanding.
Questions? Email us at firstname.lastname@example.org